Privacy policy for aracemoriya.com
How we collect, use, and protect your information
Introduction to our privacy approach
This privacy policy outlines how aracemoriya collects, uses, and safeguards your personal data in compliance with Australian regulations. We value your privacy and aim for full transparency in our practices.
By using our website or services, you consent to the collection and handling of your information as described here. Please review this policy regularly for updates.
Information we collect and receive
We collect personal details you provide directly, technical data via cookies, and information from your interactions with our advisors or website.
Information you provide directly
- • Contact details such as name, email, and phone number
- • Subscription preferences and account information
- • Enquiry details from forms or communication
- • Feedback or survey responses
- • Any additional details supplied in correspondence
Information collected automatically
- • Device type and browser information
- • IP address and location data
- • Website usage statistics
- • Session duration and activity logs
- • Cookies and similar tracking technologies
How we use your information
Your information is used to manage subscriptions, deliver our services, respond to enquiries, and improve our offerings.
- • Account setup and management
- • Service delivery and communication
- • Personalisation of user experience
- • Service improvement and analytics
- • Legal and regulatory compliance
- • Fraud prevention and security
- • Customer support and feedback
Our commitment: We maintain strict confidentiality and implement robust safeguards to protect your data at all times.
When we share your information
Personal data is only shared with trusted partners or service providers as needed to deliver our services or meet legal obligations.
Service providers
We engage third-party providers for support services such as hosting, analytics, and communications, under strict confidentiality requirements.
Legal obligations
We share information when required to comply with Australian law or government requests.
Anonymous statistics
Aggregated data may be used for analytics, never identifying individuals.
Your rights under Australian law
You have the right to access, update, or request deletion of your personal data, and to object to or restrict certain uses.
- • Request a copy of your data at any time
- • Ask us to correct inaccurate information
- • Request deletion of your information
- • Request transfer of your data
- • Object to data processing in certain situations
- • Restrict how we process your information
To exercise your rights or ask questions about your data, contact us using the details below.
How we protect your data
We use technical and organisational measures to safeguard your data against unauthorised access or loss.
Technical security measures
- • Encryption of sensitive data
- • Secure server infrastructure
- • Regular vulnerability assessments
- • Access controls and monitoring
Organisational security measures
- • Staff training on privacy and security
- • Internal data protection policies
- • Confidentiality agreements with staff
- • Incident response planning
How long we keep your data
Personal data is retained only as long as necessary for service delivery, legal, or regulatory purposes.
- • Kept for the duration of your account
- • Retained as required for service
- • Stored for follow-up and support
- • Held for compliance requirements
- • Kept only with consent or as permitted
After your subscription ends, data is deleted or anonymised as appropriate.
International data transfers
If your data is processed outside Australia, we ensure it is protected by suitable safeguards and agreements.
- • Contractual data protection clauses
- • Transfer to countries with adequate laws
- • Limited sharing with trusted partners
- • User consent where required
Cookies and tracking technologies
We use cookies to enhance site functionality, analyse usage, and personalise your experience. See our cookie policy for details.
Types of cookies used
- • Required for basic operation of the site
- • Improve website performance and usability
- • Help remember your preferences
- • Support enhanced features and tools
You can manage cookies through your browser settings.
Changes to this privacy policy
We may update this policy periodically. Continued use of our services indicates acceptance of changes.
- • Site banner notification
- • Email to subscribers
- • Policy update page
- • Direct notification upon request
Major changes will be clearly communicated to users.
Contact us about privacy
For privacy questions or to exercise your rights, contact our team directly.
aracemoriya
255 Broadway, Glebe, NSW 2007 Australia
Phone: +61.8.0749.1341
Email: content@aracemoriya.com
Policy last updated: October 3, 2025
Effective as of: October 3, 2025